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Frequently Asked Questions


Enrollment

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Do I have to be a Texas State student to take correspondence self-paced courses?

No. Enrollment in correspondence self-paced courses does not require official admission to the university. Courses are open to all those who meet departmental and course prerequisites and Texas Success Initiative Program (TSIP) requirements.

Can I receive financial aid for a correspondence self-paced course?

No. Correspondence self-paced courses do not qualify for federal financial aid. However, we accept third-party billing to cover a percentage of the total cost. More information can be found at the Financial Assistance page.

What is Texas State doing about privacy in distance education?

Texas State has written policies and procedures for protecting the privacy of all students enrolled in all courses and programs, including distance education. These policies formally incorporate the Family Educational Rights and Privacy Act (FERPA) and applicable laws and regulations. University policies include:

Access to Student Records Pursuant to the Family Educational Rights and Privacy Act of 1974 

Appropriate Use of Information Resources

Information Resources Identity and Access Management

Security of Texas State Information Resources

Texas State provides a notice regarding the privacy rights of students as well as information on how data is collected on its website. See complete explanations on the following:

Privacy Rights Notice

Privacy Statement (information gathering and dissemination)

Will my course transfer to another school for credit toward my degree?

Texas State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Therefore, credit earned at Texas State is accepted by most institutions of higher education. However, you should consult your school before enrolling in a correspondence self-paced course to ensure that, upon successful completion of the course, credit earned will transfer and apply to your degree.

Does the Honor Code apply to correspodence study?

Texas State's Honor Code applies to all courses, programs and academic activities at the university. Course syllabi and other information typically include a statement about the importance of academic integrity. If you are unsure or have any questions, feel free to talk with your instructors or other trusted staff on campus, including a member of the Honor Code Council. Take a moment to review the Honor Code, the policy that outlines the process for students, faculty and others when a honor code violation is suspected, and the Honor Code Council's website for enhancing awareness on our campus:

Does being enrolled in a correspondence self-paced course qualify me for a student loan deferment?

No, it does not. You must officially be enrolled in a university or college to obtain a student loan deferment on the basis of current enrollment at a university or college. For more information about the rules for student loan deferment, contact the financial aid office at your educational institution.

Is the number of correspondence self-paced course credit hours counted in determining the number of hours I'm enrolled in each semester?

Since you are technically not admitted to Texas State when enrolled in a correspondence self-paced course, and your enrollment is not term-based, your course is not considered when determining either the number of hours you're enrolled in each semester. Nor does your course affect your status as a full-time or part-time student, except in the semester in which you complete the course, when it is counted in your total semester load.

How many credit hours can I take via correspondence?

At Texas State, students may apply up to 18 hours of credit from correspondence self-paced study courses to a Texas State degree.

What are the directions to your office?

Refer to the Office Location page for driving directions to our office and for information on where to park on the Texas State campus.

Does a correspondence self-paced course grade replace a previous course grade earned either on campus or via correspondence?

Yes. Once the Texas State registrar receives your correspondence self-paced course grade, that grade replaces any previous grade earned for the course.

Does a correspondence self-paced course count toward my GPA?

Yes. At Texas State, a correspondence self-paced course counts toward your GPA. Policies vary among different universities, so if you are not a Texas State student, be sure to find out from your university what the policy is regarding this at your school.


Course Procedures

How can I contact my instructor?

Contact your instructor by e-mail, using the TRACS Mail Tool in your course.

Do you offer tutoring?

Yes. A variety of free tutoring resources are available for students enrolled in Texas State Correspondence courses. Visit the Tutoring page for more information.

How long does it take for an assignment to be graded and returned to me?

Instructors may take up to 5 working days to grade assignments and exams once they receive them from our office. Instructors often will return graded assignments more rapidly, but at certain times during the year, such as holidays and at the end of the semester, you can expect that the turn-around time on assignments may take longer.

How many assignments may I submit at one time?

Generally speaking, you may submit no more than two assignments per week. Some instructors, however, may require you to submit only one assignment per week or to receive a previous assignment's grade and feedback before submitting a subsequent assignment. To find out if your instructor has different requirements, consult the information under the Assignments heading in the Introduction or Syllabus of your course. If the instructor doesn't specify any assignment submission limits, then you may submit no more than two assignments per week. Please note that it is of great benefit to you to submit one assignment at a time and to wait to receive graded assignments, so that you can read comments from the instructor before submitting subsequent assignments.

If I submit an assignment on Saturday or Sunday, what day counts as the assignment submission date?

If you submit an assignment on a Saturday or Sunday, the Office of Distance and Extended Learning records your assignment as submitted on the following Monday.

How can I speed up the grading process?

Plan your course schedule effectively and begin completing coursework promptly after your enrollment. Instructors are given up to a week to grade each assignment submission, so plan for this assignment grading time. Students who begin their courses promptly after enrollment are more likely to complete courses successfully.

How can I expedite the turnaround time for an exam taken at a location other than Texas State?

For an additional charge, we can express mail your exam to your exam proctor. You will have to consult with your proctor, however, to learn if the proctor can express mail the completed exam back to our office. Visit the Testing page for more information.

What happens if I don't complete my course before the expiration date?

Refer to "Course Grades, Incompletes, and Withdrawals" on the Course Procedure page for information on withdrawing from or dropping an uncompleted course. Refer to the Course Completion Guidelines page for information on re-enrolling in an uncompleted course.

Where can I have my exam proctored?

Proctors are generally located in other university testing centers or private testing centers. Librarians and military educational service offices may also act as exam proctors. If you live in Texas, you may want to consult the list of Testing Sites in Texas. If you live out-of-state, visit the Testing page for more information.